Terms and conditions

1. Definitions

2. Who we are

The trader is Resourceworks B.V., private limited company (B.V.), capital €100, Columbusplein 26, 1056 TS Amsterdam, the Netherlands. Chamber of Commerce 91428665. VAT NL888778995B01. Director: Daan van der Berg. Phone 020 - 707 4829, email [email protected]. Hours: Monday to Friday 10:00–22:00, Saturday 10:00–18:00. Closed on Sunday. Further details are on the legal notice.

3. When these terms apply

These terms apply to every quote, booking and commission from Resourceworks. Variations count only if we record them in writing. We reject a business client’s purchase terms unless we accept them expressly in writing.

The contract is, in this order: the special terms in the accepted proposal; these conditions; and, for business clients who hand us other people’s personal data, the data processing agreement, which prevails for that data. The privacy policy explains processing and is not part of the price deal.

Visiting the site or sending the contact form does not create a contract. If a clause is void or voidable, the rest stays in force and we replace the broken sentence with a valid rule that comes as close as possible to the original aim.

4. Offer and formation

A request via the form, [email protected] or 020 - 707 4829 is usually answered within 2 days with a written proposal. The proposal stays open for thirty days unless it states another period. The contract is formed when you accept the proposal expressly (a signature or an email with an unambiguous agreement) and the deposit has reached our account. Until then we may give the slot to another request.

For a distance contract we confirm the booking on a durable medium (email) with the proposal details, as article 6:230m of the Dutch Civil Code requires. We may refuse a request on a reasonable ground, for example a project that does not fit our rooms, channel count (32 inputs) or safety rules.

5. Prices

Prices on the site and in the proposal are in euros and include VAT at 21 %. For business clients we also state the net amount on request. The binding figure is the price in the accepted proposal. Current examples:

Time beyond the reserved block is billed only if you ask for it, per hour started, at the hourly or overtime rate in the proposal. Options (extra stems, a vinyl pre-master, extra exports) are charged only if they appear in the proposal or you order them later in writing. The full list is on services.

6. Deposit and payment

When you reserve you pay a deposit of 40 % of the price including VAT. That is a part-payment of the fee, not a security bond. A consumer pays the balance on the session day, or — for work we deliver remotely, such as mixing or mastering — when the agreed version is delivered.

Business clients pay the balance within 14 days of the invoice date. After that date statutory commercial interest under article 6:119a of the Dutch Civil Code is due, plus a reasonable sum for extrajudicial collection costs. Consumers who pay late first receive a reminder with a fourteen-day period; after that we may apply the scale in the Dutch decree on extrajudicial collection costs.

Payment methods: bank transfer, and a card terminal at the studio. While an invoice is unpaid we may withhold the final files. Working sessions stay archived as article 10 describes.

7. Right of withdrawal

If you are a consumer and you conclude the contract at a distance (form, email or phone) or off-premises, you have fourteen days to withdraw, counted from the day the contract is formed, without giving a reason (article 6:230o of the Dutch Civil Code). That right does not apply to a contract you sign at the studio.

If you want the session or the work to start before that period ends, you must ask expressly. If you then withdraw, you pay a proportionate amount for what was supplied up to the moment we receive the withdrawal. The right expires when the service has been fully performed and performance began after your express prior consent and your acknowledgement that you lose the right once the service is complete (article 6:230p opening words and (a) of the Dutch Civil Code).

The right also does not apply to leisure services if the contract provides for a specific date or period of performance (article 6:230p opening words and (i)). A studio slot reserved for a fixed date may fall under that exception. Mixing or mastering without a fixed session time remains withdrawable until the work has started with your express consent.

Withdraw with an unambiguous statement by email to [email protected] or by post to Columbusplein 26, 1056 TS Amsterdam, or with the model below. We refund within fourteen days of receiving the withdrawal, using the same payment method, unless we agree otherwise.

Model withdrawal form (annex to the Consumer Rights Directive, as applied in the Netherlands)

To: Resourceworks B.V., Columbusplein 26, 1056 TS Amsterdam, the Netherlands, [email protected]

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the following service:

• Ordered on (*):
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is notified on paper):
• Date:

(*) Delete as appropriate.

8. Cancellation and rescheduling by you

Ask to move or cancel by email or phone, and confirm it in writing. We plan a new slot together, within the blocks that are free. Arriving late on the day shortens the session; we do not extend it if the next block is already taken. These studio rules do not cut down a consumer’s statutory withdrawal right.

9. How sessions run

We work by appointment. Monday to Friday 10:00–22:00, Saturday 10:00–18:00. Closed on Sunday. The live room is 28 m² and there are 2 booths. At most 6 musicians can play in one session. We have 32 input channels and 4 monitor pairs.

The minimum age on site is 16. The contracting party is an adult or the legal representative. Anyone aged 16 to 17 who takes part remains the responsibility of the booking adult, who stays for the session or names another adult.

The studio address is on Columbusplein in Amsterdam-West. Trams 13 and 14 stop at Columbusplein; from there it is about a three-minute walk. By bike you can use the racks along the square in front of the entrance.

You treat rooms and equipment with care and follow the engineer’s instructions. Smoking and vaping in the building are forbidden. We may stop a session if people or equipment are at risk; the reserved block then remains payable, unless the disruption is ours. Damage to our gear caused by blameworthy conduct is on you. Instruments and laptops you bring stay in your care; travel or instrument cover is wise. For hearing we keep playback at a moderate level and take breaks.

10. Files, delivery and archive

Unless the proposal says otherwise, we deliver files as 24-bit WAV, via a download link or on a drive you bring. Mixing and mastering clocks start when we have complete, playable stems; we count working days. Practical hand-off notes are in the mix file formats guide.

We keep a copy of the session for 24 months after the last working day on the project. We then delete that copy. It is your job to download and store files during that window. Longer storage can be agreed in writing, for a stated fee.

11. Revisions

Mixing and mastering include 2 revision rounds, as the service pages describe. One round is one bundled note list that we process in a single pass. Extra rounds, or a new artistic direction after you have approved a version, need a fresh proposal. Vocal and band sessions have no revision round on the live takes: what we capture that day is the recording; further editing sits under mixing.

12. Intellectual property

Your works. Compositions, lyrics and arrangements you bring remain yours or their authors’. You warrant that you hold the rights needed in the works, samples and covers you use, and that you handle filings with collective-management organisations. The studio claims no copyright in your repertoire.

The fixation. The producer of a phonogram is the person who takes the initiative for the first fixation and bears the cost. If you commission and pay for the session, that role is yours. To the extent Resourceworks could still exercise neighbouring rights in the fixation made for you, the studio assigns them once the invoice is paid in full. Credit background is in mastering and rights.

Performers. Fixing and exploiting a performance needs the performer’s authorisation. You obtain that authorisation for singers, players and voice actors you bring. The studio supplies the technical work and acquires no exploitation right in the performance.

Voice and automated systems. We do not use your recordings to train, test or improve artificial-intelligence systems, and we do not clone a voice without specific written permission from the person concerned.

References. We do not name you or the project as an example on the site or on social media without your written consent.

13. Your duties

You supply on time the details we need for planning and invoicing (billing address, a VAT number if you have one, line-up, technical wishes). For vocals, bring a usable lyric sheet and, if it exists, a backing track; the vocal-session preparation guide is a checklist. For a band date, match the schedule to the budget; see band recording budget.

You make sure everyone in your party knows the house rules. We will not take an illegal recording of third parties, content we must refuse because it incites hatred, or material that is an obvious infringement. We are not required to investigate the rights position of your repertoire ourselves.

14. Liability

We deploy the resources of a careful recording studio: 3 rooms, the channel and monitor capacity stated above, and an engineer for the reserved block. The artistic result also depends on preparation, performance and choices during the session. We do not guarantee that result.

Our liability is limited to direct loss caused by an attributable failure. That cap does not apply in cases of intent or wilful recklessness, bodily injury, or where mandatory consumer law requires a wider liability. For business clients, except in cases of intent or wilful recklessness, the total per commission is capped at the amount including VAT of the matching proposal; consequential loss such as lost turnover or a missed chance is excluded.

We are not a bailee of instruments or laptops you bring, unless we expressly take them into custody. Keep your own copies of files you send us.

15. Force majeure

Neither party must perform while prevented by a circumstance that cannot be attributed to that party, for example a local power cut, a public measure that closes the studio, or illness of the only booked engineer with no reasonable stand-in. The affected party gives notice as soon as is reasonable. We look for a new date together. If the obstacle lasts more than twenty-eight days or no new date works, either party may terminate the contract for the unperformed part. Sums paid for work not delivered are refunded.

16. Personal data

We process contact and project data in order to reply, schedule, invoice and perform the service, as the privacy policy explains. The contact form runs through FormSubmit, a service in the United States; that transfer and the option to email or call instead are set out in the legal notice, article 6. Cookie choices are stored locally under the key rsrc_consent_v1 for 182 days; details are in the cookie policy.

If you are a business client and you give us personal data of third parties (guests, a voice actor, staff), the data processing agreement applies.

17. Complaints

Send a complaint in writing to [email protected] or to Columbusplein 26, 1056 TS Amsterdam. We acknowledge receipt and reply on the substance as soon as the matter allows, often within a few working days.

Resourceworks B.V. is not affiliated with a recognised dispute committee or any other specific out-of-court redress body. If the complaint is not resolved, a consumer may take the matter to the competent Dutch court. We do not invent a mediator and we do not point you to a body we have not joined.

18. Governing law and forum

These terms and the contract are governed by Dutch law. A consumer may, at their choice, sue in the court of the place where they lived when the contract was formed or when the harmful event occurred, or in any other court that is competent under the Dutch Code of Civil Procedure or the applicable European procedure rules.

For disputes between Resourceworks and a business client, the District Court of Amsterdam has jurisdiction, unless mandatory law names another court.

19. Final clauses

We may change these terms. An existing booking keeps the version that applied on the day you accepted the proposal, unless a statute forces a different rule. The date of this version is 1 October 2026.

These terms were drawn up in Dutch. A translation, including this English page, is a reading aid only. If language versions differ, the Dutch text prevails. Questions: FAQ or contact.